FAQ - Policies

A detailed description of my policies will be provided to you in the service agreement.  The service agreement will address access to your residence, payments, refunds, emergencies and more!  You will receive a contract to sign the first time you book services. However, you won't need to sign a new agreement every time that you book going forward.

Health & Safety

It is very important and necessary for me to reduce exposure to illness and COVID especially. I will always be masked in an N95 during any in-person meet & greets. I will also bring a portable HEPA filter with me for overnight care. I expect that you will permit me to mask for in-person meetings as well as use HEPA filter in your home while providing overnight care.

Visitors

Since I am still taking COVID precautions, it is preferred not to have visitors in the home while I am there.  Landscapers would be fine around the premises, but any service providers needing to enter the home, like house cleaners etc. could create an opportunity for exposure that I would like to avoid.  If you absolutely must have them come, please request that they be prepared to mask upon arrival in a well-fitted N95 (not a blue surgical mask).

Use of Media

Unless otherwise specified in writing, you consent to the use of photo and videos of your pet on my social media account such as Instagram or my business website.  I may also record training sessions for educational purposes and to document progress reports as your dog moves through the training program.